Small-scale contract work in Web site development, that may include Web site maintenance, Web site design, coding for Section 508 compliance, or technical writing. Prefer telecommuting options, with person-to-person contacts in the evenings at locations between Beltsville, MD, and Columbia, MD.

Results-oriented computer application developer, with strong customer relationship skills. Able to work independently and to collaborate on team projects. Self-starter, self-trainer, continually learning and applying new technical skills.

Web

HTML, CSS, Dreamweaver MX, JavaScript, PHP, CGI, PERL, Section 508, Accessibility

Database

SQL, PL/SQL, Oracle, MySQL, Microsoft Access

Desktop

Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Graphic Design and Desktop Publishing

Adobe Acrobat, Macromedia Fireworks MX, Macromedia Freehand MX, Microsoft Publisher

Information Technology Specialist

U.S. Department of Agriculture
Agricultural Research Service
Office of the Chief Information Officer
Application Development Branch
5601 Sunnyside Avenue
Beltsville, MD 20705
October 2004 - present

• Functioned as the prime analyst, developer, and customer contact person for one of our agency's divisions.
• Inherited an application with a history of poor customer satisfaction, which had a long list of issues. Addressed those issues, improved communication with the customer, and enhanced our organization's image.
• Designed a replacement for an in-house library system. Developed database model, mapped old database onto new model, developed conversion scripts, developed forms, developed reports. Presented the new system to customer.
• Worked on a team supporting agency-wide budget applications.
• Created, enhanced, tested, and debugged Oracle database applications using Oracle Forms Builder and Oracle Reports Builder. Wrote PL/SQL program units. Reviewed and tuned PL/SQL code for improved performance.
• Documented application systems. Edited user manuals, PowerPoint presentations, standard operating procedures, and records of meeting. Created brochures and technical tip sheets. Wrote instructions for configuring software for upgrades.
• Wrote scripts for creating and modifying database objects (functions, procedures, triggers, tables, views, etc.). Tuned database queries.
• Monitored problem-reporting mailbox, handled user access issues, investigated customer-reported production problems and corrected them.
• Team-tested applications and system upgrades.
• Assisted with the successful migration of Oracle database applications from versions 6i to 10g.
• Received "On-the-Spot" award and Outstanding Performance Evaluation.

Web Content Manager

Howard County Hadassah
P.O. Box 238
Simpsonville, MD 21150
October 2004 - present

• Designed and implemented the organization's first (and current) Web site. Currently maintain and host the site. (More Howard County Hadassah web site information).

Web Content Manager

Maryland Native Plant Society
P.O. Box 4877
Silver Spring, MD 20914
September 2004 - present

• Perform all web content management functions: maintain calendar information, check for obsolete content, add new content. Monitor web mailboxes and filter and route mail. Respond to requests for information. Communicate with hosting service provider to resolve technical issues with the web site.
• Revamped the Web site: obtained, edited, and colorized organization's logo; designed page layout to include sidebar navigation on all pages; coded all pages to the new design; removed outdated files; reorganized the information; and ensured that the pages are presented and coded consistently and are standards-compliant. Created index and site map pages. (More Maryland Native Plant Society web site information).

August 2003 - September 2004

• Assisted the web site manager with maintaining the web site content.
• Created new sections on the site for individual chapter information and for plant survey data and species lists.

Webmaster

Nevey Shalom
12218 Torah Lane
Bowie, MD 20715
January 2003 - June 2006

• Created a replacement for an older and defunct version of the site. Designed a new layout, a new color scheme, and new graphics. Organized and expanded the site's content. Coded the entire site. Set up site's account with a new hosting service and registered the domain; installed and tested the site. (More Nevey Shalom web site information).

Computer Specialist

Department of Veterans Affairs
810 Vermont Avenue, NW
Washington, DC 20420
January 1986 - February 1996

• Wrote and modified computer application programs in COBOL and Pro*COBOL on the VAX/VMS platform; wrote and modified associated DCL command procedures. Developed programs using Oracle tools such as SQL*Plus, SQL*Forms, SQL*Loader, SQL*Reportwriter, SQL*Menu, and PL/SQL, developed on both VAX/VMS and ULTRIX platforms. Wrote c-shell procedures on ULTRIX. Developed program modules for data-entry, database queries, production of recurring reports, data conversion, and module selection.
• Designed relational databases. Identified entities, characteristics, relationships; determined primary keys, foreign keys, indexes; wrote scripts for creating them.
• Analyzed requirements for new applications from informal requests from the end-users. Drafted project work assignment documents, detailing the requirements for creating or modifying an application or one of its components. Outlined the steps needed for self-management or for directing junior employees. Estimated and negotiated target dates for completion of a project; coordinated with others outside of our immediate group to ensure successful completion of the project.
• Worked with and provided technical guidance to several customer groups: budget analysts, real property specialists, human resource specialists, user analysts; investigated problems as they occurred and diplomatically guided the customers toward correcting the occasional human error.
• Participated on upgrade and migration teams; performed assigned part of team effort.
• Trained customer representatives on how to use their applications.
• Trained junior programmers on how to use application development tools. Demonstrated software packages; answered technical questions.
• Wrote user guides and application documentation.
• Wrote draft data naming standards, application security summary, menu standardization and user access guidelines, and guidelines for using network printers.
• Received two "Unsung Heroine" awards for outstanding support of Human Resources.